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Home / FAQ / Glympse Premium Tags / I forgot my Glympse Premium Tag password. How do I reset it?

I forgot my Glympse Premium Tag password. How do I reset it?

If you forget your Premium Tag password, you can reset it in the Glympse app or the Admin Portal.

In the Glympse App:

  1. Open the app and tap “Premium” in the bottom menu.
  2. Select the tag you want to update.
  3. Tap “Update Password”, enter a new password, and hit “Save”.

In the Admin Portal:

  1. Log in to the Admin Portal.
  2. Click “Manage Tags” on the left menu.
  3. Select the lock icon next to the tag.
    • Closed lock = password-protected
    • Open lock = anyone can join
  4. Enter a new password and click “Save Password” or choose “Remove Password”.

Note: Existing tag members don’t need the new password—only new users sharing their location for the first time do. Check our “Premium Tags Web Portal: functionalities and its purpose” article for more info.