I forgot my Glympse Premium Tag password. How do I reset it?

If you forget your Premium Tag password, you can reset it in the Glympse app or the Admin Portal.

In the Glympse App:

1. Open the app and tap “Premium” in the bottom menu.
2. Select the tag you want to update.
3. Tap “Update Password”, enter a new password, and hit “Save”.

In the Admin Portal:

1. Log in to the Admin Portal.
2. Click “Manage Tags” on the left menu.
3. Select the lock icon next to the tag.
   • Closed lock = password-protected
   • Open lock = anyone can join
4. Enter a new password and click “Save Password” or choose “Remove Password”.

Note: Existing tag members don’t need the new password—only new users sharing their location for the first time do. Check our “Premium Tags Web Portal: functionalities and its purpose” article for more info.